The Aru Hotel, Aru Suites by Ayuhouz | Hotel in Kota Kinabalu

| 9.2 (37 Reviews) |  1 Bathroom
Tanjung Aru Hotel | The Aru Hotel, Aru Suites by Ayuhouz

Hotel in Tanjung Aru, Kota Kinabalu

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool and conference space are onsite.
Housekeeping is available on request.
The Aru Hotel, Aru Suites by Ayuhouz offers 33 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate dining areas and include dining tables. 65-inch Smart televisions come with digital channels and Netflix. Bathrooms include slippers, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

Air Conditioner
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Soap
  • Shampoo
  • Free toiletries
  • Towels
  • Bidet
  • Toilet paper
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Iron/ironing board
  • Desk
  • Slippers
  • Phone
  • Laptop-friendly workspace
  • Separate sitting area
Breakfast
  • 2 restaurants
  • Dining table
  • Free bottled water
  • Minibar
  • Dining room
  • Espresso maker
  • Electric kettle
Parking
  • Onsite parking available only on request
Accessibility
  • This property does not have elevators
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Fitness center
  • Outdoor pool
Entertainment
  • Netflix
  • 65-inch Smart TV
  • Streaming services
  • Digital channels
General
  • Conference space (2000 square feet)
  • Malay
  • Chinese (Mandarin)
  • Chinese (Cantonese)
  • English
  • Smoke-free property
Guest Services
  • Dining table
  • Separate dining area
  • Outdoor pool
  • Housekeeping (on request)
  • Change of towels (on request)
  • Luggage storage
  • Front desk (limited hours)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Altaf
Aug 24, 2026 12:55:56 PM
Review Score:   6
Summary: Unfortunately, our stay at The Aru was disappointing. Cleaning was never completed on time, and when the apartment was cleaned, items were regularly missed or left undone. The overhead shower did not work, and we also experienced problems with the hot water. Communication from the staff was poor, with little effort made to keep us updated or resolve the issues. The service felt very cold and unwelcoming. The property has potential, but the maintenance, housekeeping and customer service need significant improvement.
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Room Arrangement

Room Info Facilities
Sea View Deluxe Room
Room Size: 550 square feet m2
1 King Bed
Sea View Deluxe Room

General

Hydromassage showerhead, Number of bedrooms - 1, Square feet - 550, Sea view, Room and bed type depend on availability check-in, Extra bed count 1, Mini-fridge, Square meters - 51, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 15, Bed count minimum 1, Bed count maximum 1
King Studio with Library View
Room Size: 550 square feet m2
1 King Bed
King Studio with Library View

General

Hydromassage showerhead, Kitchenette, Number of bedrooms - 1, Square feet - 550, Microwave, Shower only, Room and bed type depend on availability check-in, Stovetop, Extra bed count 1, Mini-fridge, Cookware, dishware, and utensils, Square meters - 51, Private bathroom, Rollaway/extra beds (free), Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Penthouse Duplex Duplex with Sea View
Room Size: 4273.31 square feet m2
4 King Beds
Penthouse Duplex Duplex with Sea View

General

Bed count minimum 4, Square meters - 397, Hydromassage showerhead, Microwave, Sea view, Shower only, Stovetop, Location - top floor, Number of bathrooms - 4, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Number of bedrooms - 4, Square feet - 4273.31, Balcony, Refrigerator, Bed count maximum 4, Ping - 120
2-Bedroom Executive Suite with City View
Room Size: m2
3 King Bed and Twin Beds
2-Bedroom Executive Suite with City View

General

Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchenette, Number of bedrooms - 2, Microwave, Stovetop, Refrigerator, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Bed count minimum 3
King Studio with City View
Room Size: m2
1 King Bed
King Studio with City View

General

Mini-fridge, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchenette, Number of bedrooms - 1, Microwave, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
3-Bedroom Family Suite with City View
Room Size: m2
4 King Bed, Queen Bed and Twin Beds
3-Bedroom Family Suite with City View

General

Bed count minimum 4, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchenette, Microwave, Number of bedrooms - 3, Stovetop, Refrigerator, Bed count maximum 4, Extra bed count 1, Number of living rooms 1
Penthouse with Sea View
Room Size: 1975 square feet m2
3 King Bed and Queen Beds
Penthouse with Sea View

General

Hydromassage showerhead, Square meters - 183, Microwave, Sea view, Shower only, Ping - 56, Stovetop, Location - top floor, Number of bathrooms - 4, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, No cribs (infant beds), Square feet - 1975, Number of bedrooms - 3, Balcony, Refrigerator, Bed count maximum 3, Bed count minimum 3
3-Bedroom Family Suite with Sea View
Room Size: 1350 square feet m2
4 King Bed, Queen Bed and Twin Beds
3-Bedroom Family Suite with Sea View

General

Bed count minimum 4, Hydromassage showerhead, Kitchenette, Microwave, Sea view, Shower only, Room and bed type depend on availability check-in, Stovetop, Extra bed count 1, Number of living rooms 1, Square feet - 1350, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Ping - 38, Number of bedrooms - 3, Square meters - 125, Refrigerator, Bed count maximum 4
King Studio with Sea View
Room Size: m2
1 King Bed
King Studio with Sea View

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
2-Bedroom Executive Suite with Sea View
Room Size: 1050 square feet m2
3 King Bed and Twin Beds
2-Bedroom Executive Suite with Sea View

General

Hydromassage showerhead, Kitchenette, Number of bedrooms - 2, Microwave, Shower only, Room and bed type depend on availability check-in, Stovetop, Square feet - 1050, Ping - 30, Extra bed count 1, Number of living rooms 1, Square meters - 98, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Refrigerator, Bed count maximum 3, City view, Bed count minimum 3
2-Bedroom Executive Suite with Airport View
Room Size: m2
3 King Bed and Twin Beds
2-Bedroom Executive Suite with Airport View

General

Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchenette, Number of bedrooms - 2, Microwave, Stovetop, Refrigerator, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Tanjung Aru hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Tanjung Aru hotel starts from $212 per night with includes Guest Services, Kitchen, Laundry, Child Friendly, Internet, TV, Security/Safety, Toiletries, Air Conditioner, Pool, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tanjung Aru hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Tanjung Aru hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.