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Renaissance Johor Bahru Hotel | Hotel in Masai

| 9.0 (1001 Reviews) |  1 Bathroom
Bandar Baru Permas Jaya Hotel | Renaissance Johor Bahru Hotel

Hotel in Bandar Baru Permas Jaya, Masai

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite.
Housekeeping is available on request.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Shampoo
  • Designer toiletries
  • Hair dryer
  • Towels
  • Bathrobes
  • Private bathroom
  • Shower
Bedroom
  • Free newspapers
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Water-efficient showers only
  • Connecting rooms available
  • Phone
  • Recycling
  • Iron/ironing board
  • Pillow menu
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
Breakfast
  • 2 restaurants
  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Coffee/tea maker
Parking
  • Electric car charging station on site
  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Pool access ramp on site
  • Grab bar near toilet
  • Toilet grab bar height (inches): 10
  • Hand-held showerhead
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible registration desk
  • Assistive listening devices in meeting rooms
  • 20 on-site accessible parking spaces
  • Magnifying mirror
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Phone accessibility kit
  • Stair-free path to entrance
  • Doorbell and phone notification
  • Low-height electrical outlets in bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Visual doorbell notification
  • Wheelchair-width doorways
  • Wheelchair-accessible fitness center
  • Elevator
  • Height-adjustable showerhead
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Lever door handles
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Transfer shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
  • Designer stores
  • Playground
  • Children's pool
  • Access to nearby health club
  • Sauna
  • 24-hour fitness center
  • Rock climbing
  • Outlet shopping
  • Health/beauty spa
  • Theme parks
  • Health club access
  • Bicycle rentals
  • Hiking/biking trails
Entertainment
  • Cable/satellite channels
  • 40-inch LCD TV
General
  • Conference space (15349 square feet)
  • Meeting rooms - 12
  • Computer station
  • Business center
  • Smoke-free property
  • Double-glazed windows
  • Comprehensive food waste policy
  • At least 80% lighting from LEDs
  • Rooftop garden
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Vegetarian dining options
Guest Services
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Dry cleaning service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Outdoor pool
  • Playground
  • Children's pool
  • Laundry facilities
  • Children's club
  • Free cribs/infant beds
  • Mini-fridge
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
  • Pool umbrellas
  • Pool sun loungers
  • BBQ grill(s)
  • Free pool cabanas

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for myr 130 per night. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately myr 68 for adults and myr 34.00 for children secured self parking fee: myr 5 per day covered valet parking fee: myr 30 per day rollaway bed fee: myr 130 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Seit Yen
Sep 24, 2026 08:37:57 PM
Review Score:   4
Summary: No recognition for being a return guest. Staff members lack professionalism e.g. lack of hotel knowledge or inconsistencies in service delivery or do not follow standard operating procedures (SOP). Do not expect service that's beyond your expectations (you'd be lucky to get what you're paid for!).
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Twin Beds
Room Size: 387 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Room and bed type depend on availability check-in, Square meters - 36, Square feet - 387, Bidet, Rollaway/extra beds (surcharge), Ping - 10.88, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed, Terrace, Poolside (View)
Room Size: 387 square feet m2
1 King Bed
Room, 1 King Bed, Terrace, Poolside (View)

General

Room and bed type depend on availability check-in, Balcony, Square meters - 36, Square feet - 387, Bidet, Pool view, No rollaway/extra beds, Number of bedrooms - 1, Terrace, Ping - 10.88, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Twin Beds
Room Size: 366 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds

General

Room and bed type depend on availability check-in, Square meters - 34, Square feet - 366, Bidet, Club level room, Rollaway/extra beds (surcharge), Ping - 10.29, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Twin Beds, Bay View
Room Size: 387 square feet m2
2 Twin Beds
Room, 2 Twin Beds, Bay View

General

Room and bed type depend on availability check-in, Square meters - 36, Square feet - 387, Bidet, Bay view, Rollaway/extra beds (surcharge), Ping - 10.88, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed, Bay View
Room Size: 387 square feet m2
1 King Bed
Room, 1 King Bed, Bay View

General

Room and bed type depend on availability check-in, Square meters - 36, Square feet - 387, Bidet, No rollaway/extra beds, Bay view, Ping - 10.88, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 King Bed
Room Size: 872 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 81, Square feet - 872, Number of living rooms 1, Bidet, No rollaway/extra beds, Club level room, Ping - 24.51, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed
Room Size: 366 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 34, Square feet - 366, Bidet, No rollaway/extra beds, Ping - 10.29, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 391 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 36, Square feet - 391, Bidet, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Renaissance Johor Bahru Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Renaissance Johor Bahru Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Renaissance Johor Bahru Hotel starts from $122 per night with includes Air Conditioner, Parking, Sports/Activities, Wellness Facilities, Internet, Laundry, Balcony/Terrace, Security/Safety, Barbecue/Outdoor Cooking, Kitchen, Pool, TV, Business Services, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Wheelchair Accessible, Accessibility, Bedding/Linens, Spa, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance Johor Bahru Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Renaissance Johor Bahru Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.