Is this City Garden Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the City Garden Hotel have a swimming pool?

No, this City Garden Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is City Garden Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City Garden Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City Garden Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City Garden Hotel?

Based on the information reported by the owner or manager, the City Garden Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City Garden Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

City Garden Hotel | Hotel in Tawau

| 8.8 (55 Reviews) | 1 Bathroom

Hotel in Tawau

Waterfront Tawau hotel connected to a shopping center, steps from Tawau State Library
Dry cleaning, a 24-hour front desk, and free newspapers are available at this hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
City Garden Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air Conditioner

Designated Smoking Area

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Bidet

Hair dryer

Towels

Private bathroom

Bedroom

Air conditioning

Bed sheets

Laptop-compatible safe

Phone

Soundproofing

Desk

Slippers

Iron/ironing board (on request)

Breakfast

Electric kettle

Free bottled water

Parking

No onsite parking available

Entertainment

32-inch LED TV

Satellite channels

General

Front-desk safe

Free newspapers in lobby

Malay

English

Designated smoking areas

Guest Services

Soundproofed rooms

Daily housekeeping

Luggage storage

24-hour front desk

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Apr 22, 2025 09:52:08 PM

Review Score: 8

Summary: Everything is fine, except I repeatedly couldn't get any WiFi connections for my laptop. As a result, I couldn't proceed to complete my work. The friendly receptionist was trying his best to help but to no avail. Hope the hotel management will look into the problem and strive to provide a better WiFi service for all potential guests.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room, Sea View Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room, Sea View Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2