Is this Kepala Batas resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kepala Batas resort have a swimming pool?

Yes, this Kepala Batas resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kepala Batas resort?

Best-rates for the Kepala Batas resort starts from $103 per night with includes Internet, Air Conditioner, Balcony/Terrace, Business Services, Hot Tub, Entertainment, Breakfast, Child Friendly, Kitchen, Parking, Bedding/Linens, Spa, Toiletries, Wellness Facilities, Guest Services, Pool, Designated Smoking Area, Accessibility, Sports/Activities, Laundry, TV, Wheelchair Accessible, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kepala Batas resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kepala Batas resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kepala Batas resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kepala Batas resort?

Based on the information reported by the owner or manager, the Kepala Batas resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kepala Batas resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Bertam Resort and Water Park Penang | Resort in Kepala Batas

| 8.8 (26 Reviews) | 1 Bathroom

Kepala Batas Resort | Bertam Resort and Water Park Penang

Resort in Kepala Batas

Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Change of towels is available on request.
Bertam Resort and Water Park Penang offers 282 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Toothbrush and toothpaste

Designer toiletries

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Hypo-allergenic bedding

Pillow-top mattress

Down comforter

Premium bedding

Bed sheets

In-room massage

Phone

Safe

Electrical adapters/chargers

Laptop-friendly workspace

Desk

Restaurant dining guide

Iron/ironing board

Desk chair

Slippers

LED light bulbs

Breakfast

1 bar

24-hour room service

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 for adults and MYR 36 for children

3 restaurants and 2 coffee shops

Free minibar

Free bottled water

Local meal delivery service

Dining table

Mini-fridge

Parking

Limo/town car service

Secured covered valet parking on site (MYR 100 per night)

Free secured, covered self parking on site

Wheelchair-accessible parking available

Electric car charging station on site

Accessibility

Area rugs in room

High pile carpet in room

Front entrance ramp

Valet for wheelchair-equipped vehicle

Elevator

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible registration desk height (inches): 28

Elevator door width (inches): 39

Well-lit path to entrance

Wheelchair-accessible spa

4 on-site accessible parking spaces

Tile flooring in room

Doorbell and phone notification

Ceiling hoist

Wheelchair-accessible public washroom

Smooth flooring in room

Wheelchair-accessible concierge desk

Smooth flooring in public areas

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Tile flooring in public areas

Wheelchairs available on site

Wheelchair-accessible path to elevator

Visual doorbell notification

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Golf lessons

Outlet shopping

Theme parks

Health/beauty spa

Adjacent to a golf course

Sauna

Yoga classes

Full-service spa

Outdoor pool

Karaoke

Fitness center

Designer stores

Steam room

Fitness classes

Foosball table

Billiards/pool table

Entertainment

Cable channels

50-inch Smart TV

MP3 dock

Smart speaker

General

Coworking space

Conference center (35000 square feet of space)

24-hour business center

Meeting rooms - 18

Ballroom

Gift shop/newsstand

Grocery/convenience store

Elevator

Lockers available

Banquet hall

Library

Thai

Chinese (Mandarin)

Hindi

Indonesian

Malay

Filipino

English

German

No plastic coffee stirrers

Renovated entire property - February 2023

Romance packages available

No plastic drinking straws

Couples dining

Vegan dining options

Books

Biodegradable drinking straws

Reusable cups only

Local artist showcase

At least 80% lighting from LEDs

Locally-owned & organized tours & activities

Reusable tableware only

Vegetarian dining options

Comprehensive recycling policy

Designated smoking areas (fines apply)

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Outdoor pool

Grocery/convenience store

Highchair

Mini-fridge

Dining table

Laundry facilities

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Golf privileges (optional)

Tour/ticket assistance

Wedding services

Multilingual staff

Golf cart

Concierge services

24-hour front desk

Golf clubs

Golf caddy

Golf clubhouse

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Pool umbrellas

Pool sun loungers

Outdoor furniture

Spa

Turkish bath/hammam

Body scrubs

Aromatherapy

Ayurvedic treatments

Mud bath

Body treatments

Massage - Swedish

Massage/treatment rooms

Sauna

6 treatment rooms

Massage - deep-tissue

Spa open daily

Body wraps

Reflexology

Hydrotherapy

Steam room

Hot tub

Manicures and pedicures

Couples treatment room(s)

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately myr 56 for adults and myr 36 for children covered valet parking fee: myr 100 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

Nur Nazifa

Dec 26, 2025 03:48:58 PM

Review Score: 4

Summary: check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe With Balcony Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Balcony, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 284.7 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Square meters - 26.4, Wheelchair accessible, Square feet - 284.7, Lowered locks/deadbolt, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Pool view, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Suite Room Size: 604.9 square feet m² 1 King Bed	General Square feet - 604.9, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Microwave, Square meters - 56.2, Separate dining area, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Ping - 17, Espresso maker, Separate sitting area, Club level room, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Club Suite Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Microwave, Separate dining area, Ping - 19, Square meters - 63, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Hill view, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe King Room Size: 320.2 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 0, Square feet - 320.2, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 320.2 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 0, Square feet - 320.2, Garden view, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe King with Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Iris Pool Suite Room Size: 1352 square feet m² 2 King Bed and Queen Sofa Bed	General Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Separate bathtub and shower, Espresso maker, Telephone accessibility kit, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Wheelchair accessible, Number of living rooms 2, Square feet - 1352, Cookware, dishware, and utensils, Furnished balcony or patio, Location - ground floor, Deep soaking bathtub, Pool view, Ping - 38, Square meters - 126, Separate sitting area, Rainfall showerhead, Bed count maximum 2
Family Quadruple Room Room Size: 391 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 391, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 11, Square meters - 36, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Club Loft, 3 Bedrooms, Pool View, Executive Level Room Size: 1162 square feet m² 4 King Bed and Queen Beds	General Electric kettle, Office, Square feet - 1162, Separate dining area, Chef, Private hot tub (indoor), Separate bathtub and shower, Turndown service, Espresso maker, Number of bedrooms - 3, Club level room, Bed count minimum 4, Private hot tub, Coffee/tea maker, Ping - 33, Microwave, Wet bar, Location - top floor, Number of living rooms 1, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 108, Separate sitting area, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4
Superior Twin Room Room Size: 284.7 square feet m² 2 Large Twin Beds	General Ping - 8, Number of living rooms 0, Pool view, Number of bedrooms - 0, Shower only, Park view, Square meters - 26.4, Rainfall showerhead, Square feet - 284.7, Bed count minimum 2, Bed count maximum 2
Deluxe Premier Room Size: 462 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Square feet - 462, Ping - 13, Separate dining area, Square meters - 43, Deep soaking bathtub, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Violet Pool Suite Room Size: 1139 square feet m² 2 King Bed and Queen Sofa Bed	General Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Espresso maker, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Bathtub or shower, Wheelchair accessible, Number of living rooms 1, Ping - 32, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 106, Square feet - 1139, Separate sitting area, Rainfall showerhead, Bed count maximum 2