Skip to main content

Sheraton Kuching Hotel | Hotel in Kuching

| 8.8 (119 Reviews) |  1 Bathroom
Kuching Hotel | Sheraton Kuching Hotel

Hotel in Kuching

5 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
Sheraton Kuching Hotel offers 378 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuching hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for myr 162.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately myr 88 for adults and myr 44 for children secured self parking fee: myr 10 per day rollaway bed fee: myr 162.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher, a smoke detector, and a security system

Reviews

Kazuhiro
Oct 7, 2026 06:40:00 AM
Review Score:   4
Summary: I was very disappointed with my stay at Marriott Penang, particularly with the air-conditioning problem and the hotel’s response. When I set the air conditioner to Auto at 25°C, the room temperature dropped to around 20°C, making the room extremely cold. It felt like a refrigerator, and I could hardly sleep because of the cold. I reported the problem to the front desk several times and asked for it to be repaired. However, I was told to manually turn the air conditioner on and off myself to control the temperature. Despite repeated requests, the problem was not properly resolved during my stay. For a Marriott hotel, I expected much better maintenance and, more importantly, a more professional response when a guest reports a problem that seriously affects sleep and comfort. The hotel itself may have good facilities, but this experience greatly affected my overall impression of the stay. I hope the hotel will improve both its room maintenance and the way guest complaints are handled. 今回のMarriott Penangでの滞在は、特にエアコンの不具合とホテル側の対応について非常に残念でした。 エアコンを25℃のAutoに設定しても、室温が20℃程度まで下がってしまい、部屋はまるで冷蔵庫のような寒さでした。夜も寒くて十分に眠ることができませんでした。 フロントには何度も状況を伝え、修理をお願いしましたが、「自分でエアコンを手動でON/OFFして温度を調整してほしい」と言われました。滞在中に何度も対応をお願いしたにもかかわらず、結局きちんと解決されませんでした。 Marriottブランドのホテルであれば、客室設備のメンテナンスはもちろん、睡眠や快適性に直接影響する問題を宿泊客から指摘された際には、もっと適切でプロフェッショナルな対応を期待します。 ホテル自体には良い設備もあると思いますが、今回の対応によって滞在全体の印象が大きく損なわれました。今後、客室設備の管理と宿泊客からの苦情への対応が改善されることを願います。
See All Reviews

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Sheraton Kuching Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Kuching Hotel starts from $130 per night with includes Internet, Kitchen, Accessibility, Wellness Facilities, Child Friendly, Laundry, Balcony/Terrace, Restaurant, Parking, Bedding/Linens, Bar, Toiletries, Breakfast, Air Conditioner, Pool, Wheelchair Accessible, Security/Safety, Business Services, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Kuching Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Kuching Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.