Skip to main content
Pekan Melayu Rentals Malaysia Pahang Kuantan Pekan Melayu

Rocana Hotel | Hotel in Kuantan

| 8.4 (187 Reviews) |  1 Bathroom
Pekan Melayu Hotel | Rocana Hotel

Hotel in Pekan Melayu, Kuantan

This smoke-free hotel features a restaurant, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Rocana Hotel offers 87 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and bidets. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Show more

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Hair dryer (on request)
  • Towels
  • Bidet
Bedroom
  • Safe
  • Connecting rooms available
  • Desk
  • Air conditioning
  • Bed sheets
Breakfast
  • 1 restaurant
  • Room service available
  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 20 for adults and MYR 12 for children
  • Minibar
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Elevator
Entertainment
  • Premium channels
  • Flat-screen TV
General
  • Meeting room
  • Business center
  • Chinese (Mandarin)
  • English
  • Malay
  • TV in lobby
  • Smoke-free property
  • Elevator
  • Front-desk safe
  • Banquet hall
Guest Services
  • Multilingual staff
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately myr 20 for adults and myr 12 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Reviews

Cee Yeong
May 20, 2026 11:33:52 AM
Review Score:   4
Summary: Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get up early in the morning to move the car before parking enforcement hours began, which was far from ideal. The room itself was a good size, however it felt very tired and in desperate need of remedial work and redecoration. This was also true of many of the common areas beyond the reception area, which appeared worn and poorly maintained. There were several cleanliness and maintenance issues that should not really be present in a hotel of this standard, including stained bed linen, towels that were supposed to be white but are now shades of grey/cream, cracks in the walls, a rotten bathroom door frame, mould in the bathroom, and an ill-fitting toilet seat. Overall, the property feels neglected and in need of significant refurbishment and better upkeep. With investment and more consistent customer service, the hotel could have potential, but sadly the current condition did not meet expectations.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Size: 333 square feet m2
2 Twin Beds
Superior Twin Room

General

Square meters - 31, Square feet - 333, City view, Iron/ironing board (on request), Ping - 9.36, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Superior King Room
Room Size: 333 square feet m2
1 King Bed
Superior King Room

General

Square meters - 31, Square feet - 333, City view, Iron/ironing board (on request), Ping - 9, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 398 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 37, Square feet - 398, Bathrobes, City view, Iron/ironing board, Wheelchair accessible, Wheelchair-width doorways, Ping - 11, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Rocana Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Rocana Hotel starts from $52 per night with includes Parking, Guest Services, Laundry, Wheelchair Accessible, Wellness Facilities, TV, Accessibility, Bedding/Linens, Bar, Breakfast, Security/Safety, Business Services, Restaurant, Child Friendly, Internet, Kitchen, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rocana Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Rocana Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Popular Vacation Rental Destinations

Recently Booked Hotel