JEN Penang Georgetown by Shangri-La | Hotel in George Town
Hotel in Downtown George Town, George Town
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Facility Overview
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Private bathroom
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Bathtub or shower
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Towels
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Hair dryer
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Bathrobes
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Free toiletries
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Bed sheets
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Down comforter
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Blackout drapes/curtains
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Free cribs/infant beds
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Air conditioning
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Iron/ironing board
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Connecting rooms available
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Laptop-compatible safe
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Slippers
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Laptop-friendly workspace
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Desk
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Phone
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Soundproofing
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1 restaurant
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Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 70 for adults and MYR 35 for children
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Room service available
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1 bar
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Free bottled water
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Free covered self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Offsite parking available (MYR 72 per day)
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Onsite parking available only on request
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Limited onsite parking
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Limo/town car service
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Braille signage
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Wheelchair-accessible public washroom
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Elevator
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Wheelchair-accessible restaurant
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16 stairs to reach property
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Accessible airport shuttle
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Well-lit path to entrance
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Wheelchair-accessible registration desk
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Wheelchair-accessible concierge desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible path of travel
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Children's pool
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Steam room
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Sauna
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Outdoor pool
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24-hour health club
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Satellite channels
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Premium channels
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40-inch LED TV
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Meeting rooms
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Conference center
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Business center
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Computer station
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Elevator
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Ballroom
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Vending machine
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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Japanese
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English
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Malay
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Hindi
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Chinese (Mandarin)
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TV in lobby
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Designated smoking areas
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Snack bar/deli
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In-room child care (surcharge)
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Children's pool
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Laundry facilities
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Free cribs/infant beds
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Outdoor pool
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Babysitting (surcharge)
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Soundproofed rooms
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Concierge services
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Porter/bellhop
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Wedding services
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Laundry facilities
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Dry cleaning service
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24-hour front desk
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Multilingual staff
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Luggage storage
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Hair salon
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Tour/ticket assistance
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Daily housekeeping
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi and wired Internet
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Pool sun loungers
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Pool umbrellas
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Garden
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite, 1 King Bed
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Number of bedrooms - 1, Coffee/tea maker, Pillow menu, Sofa bed, Extra bed count 1, Number of living rooms 1, Mini-fridge, Square meters - 60, Ping - 18, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 2 Twin Beds (Club)
Room Size:
301 square feet m2
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GeneralBidet, Ping - 8, Mini-fridge, Square meters - 28, Room and bed type depend on availability check-in, Club level room, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2 |
|
Family Room, 1 King Bed (Club)
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Bidet, Mini-fridge, No rollaway/extra beds, Sofa bed, Club level room, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10 |
|
Deluxe Room, 2 Twin Beds
Room Size:
301 square feet m2
|
GeneralBidet, Mini-fridge, Square meters - 28, Ping - 8.46, Extra bed count 0, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed
Room Size:
301 square feet m2
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GeneralBidet, Grab bar - in shower, Wheelchair-width doorways, Raised toilet seat, Square meters - 28, Grab bar - near toilet, Extra bed count 0, Square feet - 301, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Mini-fridge, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Ping - 8.46, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view |
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Apartment, 1 King Bed
Room Size:
646 square feet m2
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GeneralBidet, Square feet - 646, Kitchenette, Coffee/tea maker, Full-sized refrigerator/freezer, Microwave, Pillow menu, Sofa bed, Separate bedroom, Extra bed count 1, Separate dining area, Washer/dryer, Cookware, dishware, and utensils, Square meters - 60, Ping - 18, Espresso maker, Cleaning supplies, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 1 King Bed (Club)
Room Size:
301 square feet m2
|
GeneralBidet, Mini-fridge, Square meters - 28, Room and bed type depend on availability check-in, Club level room, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view |
|
Family Room, 1 King Bed
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Bidet, Mini-fridge, Sofa bed, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Downtown George Town hotel starts from $95 per night with includes Balcony/Terrace, Spa, Restaurant, Toiletries, Guest Services, Internet, Accessibility, Business Services, Wellness Facilities, Child Friendly, Laundry, Air Conditioner, Pool, Designated Smoking Area, Bar, Breakfast, TV, Wheelchair Accessible, Bedding/Linens, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
