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Heeren Palm Suites | Hotel in Malacca City

| 9.0 (126 Reviews) |  1 Bathroom
Malacca City Hotel | Heeren Palm Suites

Hotel in Malacca City

Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Bathrobes
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Bidet
  • Hair dryer
Bedroom
  • Separate sitting area
  • Iron/ironing board (on request)
  • Desk
  • Turndown service
  • Safe
  • Local maps
  • Phone
  • Slippers
  • Individually furnished
  • Individually decorated
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
Breakfast
  • 1 restaurant
  • Free local cuisine breakfast available daily 7:30 AM–10:30 AM
  • Room service available
  • Minibar
  • Free bottled water
  • Electric kettle
Parking
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Free secured self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Fitness center
  • Arcade/game room
  • Playground
Entertainment
  • Premium channels
  • Flat-screen TV
  • Satellite channels
General
  • Meeting rooms
  • Business center
  • Smoke-free property
  • Front-desk safe
  • Library
  • Banquet hall
  • Free newspapers in lobby
Guest Services
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for myr 70 per day. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: myr 70 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carmen
Jun 1, 2026 10:19:05 AM
Review Score:   10
Summary: I hope my review will be helpful to other guests who are considering this hotel. It's a beautiful old building. We enjoyed our stay. There are no elevators and the rooms are upstairs so travel light, if possible. There was a staff member who helped with our bags so that was very helpful for my elderly parents. On the first night, there were not many guests so it was lovely and quiet. On the second night, it was the weekend so there were many more guests and it became very noisy. You can hear people talking loudly outside in the common spaces, kids stomping around on the floor above, crying and squealing in the middle of the night and early in the morning. The walls are thin and the floor creaks so it's hard to have a good rest. Bring ear plugs. A fitness centre was advertised in the hotel description but when we enquired, there wasn't one. The staff were lovely and helpful. The breakfast was simple but good. The wifi was good enough for Zoom. The room was spacious, the bed was comfortable and the air conditioner kept the room very cool. The location is excellent for exploring Jonkers Street and the shops and restaurants along the river. Overall, it's a great hotel if you are looking for something with character, old world charm, and good service in a central location.
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Room Arrangement

Room Info Facilities
Parameswara Suite
Room Size: 576 square feet m2
1 King Bed
Parameswara Suite

General

Square meters - 54, Square feet - 576, City view, Day bed, Ping - 16.19, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Suite
Room Size: 404 square feet m2
1 King Bed
Deluxe Suite

General

Square meters - 38, Square feet - 404, City view, Day bed, Ping - 11.35, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Deluxe Suite
Room Size: 334 square feet m2
1 King Bed
Junior Deluxe Suite

General

Square meters - 31, Square feet - 334, City view, Ping - 9.39, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Grand Deluxe Suite
Room Size: 538 square feet m2
1 King Bed
Grand Deluxe Suite

General

Square meters - 50, Square feet - 538, City view, Day bed, Ping - 15, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Heeren Palm Suites starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Heeren Palm Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Heeren Palm Suites starts from $94 per night with includes Breakfast, Air Conditioner, TV, Sports/Activities, Wellness Facilities, Restaurant, Child Friendly, Kitchen, Business Services, Bedding/Linens, Bar, Laundry, Entertainment, Security/Safety, Toiletries, Guest Services, Parking, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heeren Palm Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Heeren Palm Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.